Company: Axiom World
Location: Lahore (Onsite)
Job Type: Part-Time
Work Hours: 4 hours per day, between 10:00 AM to 7:00 PM, based on mutual agreement
Job Summary
Axiom World seeks a highly skilled and experienced Business English and Soft Skills Trainer to enhance the business communication, client engagement, and professional development skills of its employees. The selected candidate will play a critical role in identifying training needs, designing and delivering targeted training programs, and supporting the growth of individuals and teams. This part-time position requires a dynamic professional capable of driving organizational excellence through improved communication and interpersonal skills.
Key Responsibilities:
1. Design & Deliver Training Programs
• Develop and deliver customized training sessions focusing on business communication, client handling, and interpersonal skills.
• Ensure training content is practical, engaging, and aligned with the company’s strategic goals.
2. Employee Skill Assessment
• Conduct detailed evaluations to identify employees' strengths and areas for improvement.
• Create and implement personalized development plans to address skill gaps and maximize potential.
3. Facilitation & Engagement
• Facilitate interactive and engaging onsite training sessions tailored to diverse learning styles and needs.
• Use role-playing, case studies, and real-world examples to reinforce learning outcomes.
4. Coaching & Support
• Provide one-on-one coaching to boost employees' confidence in client interactions and communication.
• Deliver constructive feedback and actionable recommendations to encourage continuous improvement.
5. Evaluate & Report Progress
• Measure the effectiveness of training sessions through assessments, performance metrics, and feedback.
• Prepare regular progress reports for management, highlighting achievements and recommending future initiatives.
6. Collaborate with Leadership
• Partner with managers to ensure training programs align with organizational goals and client engagement strategies.
7. English Language Proficiency
• Enhance employees’ professional writing, speaking, and comprehension skills for business communication.
8. Business Communication
• Focus on professional email etiquette and communication styles to improve internal and external interactions.
9. Meeting Etiquette
• Train employees in effective meeting participation and facilitation, including active listening and time management.
Qualifications:
Experience
• Minimum 3+ years of experience as a Corporate Trainer, preferably in business communication and client engagement.
Education
• Bachelor’s or Master’s degree in Business, Communication, Human Resources, or a related field.
Skills & Expertise
• Expertise in professional communication, client relationship management, and negotiation.
• Exceptional presentation, facilitation, and interpersonal skills.
• Proven ability to assess skill levels and design targeted training programs.
Technical Proficiency
• Familiarity with training tools, virtual platforms, and Learning Management Systems (LMS).